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Since 1980, Franklin
Collection Service, Inc. has grown to be the 17th largest
collection agency in the United States. Our corporate office is located in
Tupelo, Mississippi in a 22,000 square foot building designed for future
expansion. In regards to volume, we are the largest collection service in
the State of Mississippi.
What makes FCS
unique and insures our success? Our unyielding commitment to
service. Our philosophy is "there are three words in Franklin
Collection Service and the most important is SERVICE." The management
at FCS is dedicated to implementing programs and policies
on a daily basis strictly because doing so will better serve YOU,
OUR CLIENT. FCS is staffed with the best
leaders in the industry who are not just employees, but part of the
Franklin family.
FCS is a company with a new
concept. The employment of professionals to handle your accounts with the
knowledge and expertise needed in today's changing world. Professionals
that will assist you in the management of your receivables.
MISSION STATEMENT
WE WILL DELIVER
BEST-IN-CLASS RECEIVABLE MANAGEMENT SOLUTIONS TO MARKETS WORLDWIDE.
VALUES
WE WILL ACHIEVE OUR MISSION
BY UPHOLDING THE VALUES:
*EXCEED CUSTOMER
EXPECTATIONS AND BUILD ENDURING RELATIONSHIPS.
*PRACTICE HONESTY, OPENNESS
AND RESPECT IN OUR RELATIONSHIPS WITH FELLOW EMPLOYEES, CUSTOMERS, AND
CONSUMERS, REGULATORY BODIES, AND SUPPLIERS.
*PROVIDE EMPLOYEES EQUAL
OPPORTUNITY AND TREATMENT, ONGOING TRAINING, CAREER OPPORTUNITIES,
COMPETITIVE AND PERFORMANCE BASED COMPENSATION AND A MODERN, SAFE WORK
ENVIROMENT.
*ADHERE TO ALL COLLECTION
AND OTHER APPLICABLE LAWS AND REGULATIONS-EMBRACING THEIR INTENT AND
SPIRIT.
*EVALUATE AND IMPROVE WORK
PROCESSES ON A CONTINUOUS BASIS.
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